Overview

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Utah Pool Guy, 4651 North Digital Drive, Lehi, Utah 84043.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: Utah, United States.
• Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
• Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to Utah Pool Guy, accessible from https://utahpoolguy.com/.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number / Mobile number
• Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Use and Sharing of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased.
• To contact You: by email, telephone calls, SMS, or other equivalent forms of electronic communication.
• To provide You with news and special offers: regarding general information about other goods, services and events which We offer.
• To manage Your requests: To attend and manage Your requests to Us.

Sharing Your Personal Data

We may share Your Personal Data in the following situations:

• With Service Providers: To monitor and analyze the use of our Service, or to contact You.
• For business transfers: In connection with, or during negotiations of, any merger, sale of Company assets, or acquisition.
• With Affiliates: In which case we will require those affiliates to honor this Privacy Policy.
• With business partners: To offer You certain products, services or promotions.
• With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Mobile & SMS Opt-In Confidentiality Statement

SMS Consent & Web Form Disclosure

When you enter your mobile phone number on our public web forms to request quotes, estimates, appointments, or support, you are provided with clear terms regarding text message communications.

Form Consent Standard

All mobile number collection fields on Utah Pool Guy public web forms feature direct consent disclosures placed directly adjacent to the phone field. Participation in SMS updates is affirmative, optional, and never preselected.

Data Retention & Transfer

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Retention periods apply as follows:

• Account Information: Retained for the duration of your account relationship plus up to 24 months after account closure.
• Customer Support Data: Support tickets, correspondence, and chat transcripts are retained up to 24 months from ticket closure.
• Usage Data: Website analytics data and server logs are retained up to 24 months for security and statistical analysis.

Delete Your Data & Legal Disclosures

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by contacting Us directly.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

Children's Privacy & Contact Us

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: